Terms & Conditions

Effective Date: 14-04-2026

Welcome to heavymachinerymanuals.com. By accessing this website and purchasing our products, you agree to the following Terms & Conditions.

1. Business Information

Heavymachinerymanuals.com is an independent digital products platform providing downloadable service and repair manuals for heavy machinery.

We are not affiliated, authorized, endorsed, or connected with any original equipment manufacturers (OEMs) such as Komatsu, Caterpillar, Volvo, or others. All trademarks and brand names belong to their respective owners.

2. Digital Product Policy

All products sold on this website are digital files (PDF format) delivered electronically.

Due to the nature of digital products, once a file has been downloaded or accessed, it is considered delivered and non-returnable.

Customers are encouraged to review product descriptions carefully before making a purchase.

3. Delivery & Access

– All products are delivered instantly after successful payment
– Download links are provided on the website and/or via email
– Access to downloads may be limited to a specific time period (e.g., 7 days)

Customers are responsible for securely saving their purchased files.

4. Refund & Cancellation

Refunds may be considered only under the following conditions:
– Product not delivered
– File is corrupted or inaccessible
– Incorrect product delivered

Refunds will not be provided for:
– Change of mind
– Lack of technical knowledge
– Failure to read product details

All approved refunds will be processed within 5–7 business days.

5. Permitted Use

All materials provided are for:
– Personal use
– Informational and reference purposes only

You agree not to:
– Share, distribute, or resell any content
– Upload files to other websites or platforms
– Claim ownership of the materials

Violation may result in suspension of access without refund.

6. Intellectual Property Disclaimer

All trademarks, logos, and brand names are the property of their respective owners.

Heavymachinerymanuals.com is an independent provider and does not claim any official association with manufacturers.

7. Limitation of Liability

All content is provided “as-is” without warranties of any kind.

We are not responsible for:
– Any damages resulting from use of the materials
– Equipment failure or misuse
– Any direct or indirect losses

Use of information is at your own risk.

8. Payments

Payments are processed securely through third-party payment gateways.

We do not store or process card details directly.

All transactions are subject to verification and fraud checks.

9. International Transactions

We accept international payments. Currency conversion and applicable charges are handled by the payment provider.

10. User Agreement

By using this website, you confirm that:
– You understand and agree to these terms
– You are responsible for how the materials are used

11. Modifications

We reserve the right to update these Terms & Conditions at any time without prior notice.

12. Contact Information

For any queries or support:

Email: support@heavymachinerymanuals.com
Response Time: 24–48 hours